None of us is immune from accidental flooding of a neighbor apartment. The reason for this can serve as broken plumbing, the habit of forgetting to turn off the water in the bathroom, the considerable wear of communications. Most often, if such a situation happens, a person is lost and completely does not know what actions should be taken to eliminate the problem. Consider what should be done if you flooded the neighbors.
Step 1
First you need to find out the reason for the bay. You will be guilty only if you yourself caused flooding (intentionally or accidentally) or if you did not take any necessary actions, which was the reason for the flood.
When the bay was due to severe natural wear and tear, industrial fault or breakage of hoses, pipes and other similar equipment, you are not always responsible for the damage done to neighbors. The replacement of such equipment is the responsibility of the owner of the housing stock or the management organization, as indicated in the contract for the management of the house.
Step 2
In case you are completely confident of your innocence and think that the fault lies with third parties, your position should be defended and how to prepare properly. Do not immediately agree to pay damages. Invite experts, they will find out the reasons for the breakdown of the source of flooding and issue an opinion, in which they will indicate the responsible person in the breakdown. Specialists in cranes, pipes and couplings can determine the presence of defects in this equipment.
Step 3
If your fault is not in the Gulf - it's fine, but it does not hurt to visit the affected neighbors, estimate the damage caused and try to adjust the dialogue. As a rule, victims immediately call employees of ZhEKov, Dezov, management companies or HBC and other persons, depending on the form of house management. These experts make up an act, which fixes the cause of the damage and their size.
It is very important during the inspection to closely monitor the drawing up of the act, so that they do not make more damage than there is in fact, for which you have to pay.
If one of the parties wants to obtain an objective expert opinion on the amount of losses incurred, the signing of the act is postponed until the expert draws his conclusion. Inspection is carried out by an expert in the presence of all interested parties. They exercise control over the correct reflection of all damages in the conclusion of the expert.
How to choose an expert
When choosing an expert assessor of damage caused by flooding, you should check:
- whether the expert has a document confirming the availability of higher or additional vocational education or a document on the completion of special retraining programs for professions in the field of appraisal activity);
- whether he has an extract from the register of a self-regulating organization of appraisers, as well as a certificate of membership in it.
Without trial and effect
If you understand that the fault in the flooding lies entirely with you (for example, you simply did not turn off the water in the bathroom), then after the damage has been assessed by the expert, the parties can agree to voluntarily reimburse the losses incurred. It is important to know that the trial, together with the enforcement process, can last for more than one year. Therefore, the culprit of flooding, if desired, can ask for payment in installments, as indicated in the agreement, while costs can be reimbursed on certain dates in advance by stipulated amounts. Victims are also people, they usually understand how difficult it will be to deal through the court, so very often you can negotiate without bringing the case to trial.
However, even if each of the parties agrees on some agreed compromise, the money should be given to the victims only together with documentary evidence, which will be drawn up according to all the rules. In it, each party describes its claims, the list of affected property, etc. Then it fixes the transfer of money, that this amount is suitable for all parties and that the amount fully covers the damage. In the conclusion of such confirmation, it should be stated that neither party has no further claims to the other.