What should a good tourist manager do?

General requirements for a tour operator as a manager determine the knowledge, skills and abilities that are necessary for a specialist of this tourist profile. The activity of a specialist in the field of tourism is complex and multifaceted, it should be aimed at clients, so that it would be fun for them to work with you.

What should a good tourist manager do? This initial question requires a qualitative answer. The manager must have a culture of thinking, know his general laws, be able to laconically state his thoughts both in written and verbal form. In order to intelligently combine humanitarian and socio-economic aspects in tourism, one must see their interconnection.

Personal qualities of a tourism manager:

1. Analytical mindset, flexibility of thinking, ability to conceptualize;

2. The organizer is essentially an initiator, a creative person, an innovator, a leader, a pragmatist;

3. Communicative, polite, diplomatic, charismatic.

Professional qualities of the tourism manager:

1. Ability to organize their work, own specialized computer programs, to collect and process information;

2. The ability to mobility, rapid retraining, the ability to acquire new knowledge;

3. Have non-standard thinking;

4. To know management, psychology, pedagogy. Have organizational skills, as well as readiness for cooperation with colleagues at work;

5. Communicative, competent negotiation, conclusion of contracts, decision-making in the field of marketing and sales.

Manager of Tourism, should be:

1. Prepared for the professional organization of tours and tourist services to customers;

2. Able to work in the tourism industry;

The tourism manager should master:

1. Promotion and realization of tourist product;

2. Methodical-excursion and program-animation activity in tourist service;

3. Quality of service of tourists;

The tourism manager should be able to:

1. Correctly organize the service of tourists on the routes and rest;

2. Complete tours and maintenance programs;

3. Create a quality and targeted tourism product;

4. Promote, advertise and market a tourist product;

Requirements for the activities of the tourism manager:

1. Improving the quality of tourist services on the basis of standardization and certification of tourism products;

2. Introduction of innovative methods of customer service;

3. participation in the solution of ecological and recreational problems of modern tourism.

In his work, the tourism manager should be guided by the rules of professional ethics and consumer protection in order to preserve their health, property, baggage, environment.

In order to become a good tourism manager, you must comply with all of the above rules. To be a balanced person, because the manager's work carries a lot of "pitfalls", which you must be able to avoid. Customers come across absolutely different, with different requests and characters. If you take into account all the nuances, then everything will necessarily work out for you.