Should I hand over bags?
Standard situation: at the entrance to the store you are greeted by a security guard, cells for storing bags and announcements "Administration for the surrendered things does not bear responsibility." If you still left things in the storage room, pay attention to the inscription "The administration for the things left is not responsible." The fact that you place your personal belongings in the cells of the store's storage chamber means that all risks (including accidental death and damage) are transferred to the keeper, that is, to the store you went to for shopping. If your things are lost (stolen, damaged, etc.), the fault lies entirely with the store and the responsibility for it in full should be borne by him. According to Article 901 of the Civil Code of the Russian Federation, the custodian is responsible for the loss, shortage or damage of things taken for safekeeping. So, if something happened to your things while you were walking around the trading floor, call the police and demand compensation from the administration from the administration. If necessary, you can apply to the court. After much debate and disagreements, the damage caused to you will most likely be repaid.
Squeak in a magnetic frame
Often you can observe such a picture: a kid, capricious, requires his mother to buy him some small thing - sweetness or another toy, and my mother urges the crumb does not distract her from more serious purchases. In this curiosity and vagaries of the child can lead you to embarrassment. When you leave the store after reckoning at the cash desk for the selected goods, you realize with horror that your baby suddenly "squeaked" in a magnetic frame. In such a case, we strongly recommend that you do not worry, but use the following useful information. The activation of the magnetic frame itself does not serve as proof that you or your child have committed something illegal, and certainly does not serve as an excuse for your detention and search by the security service of the store. Only if the administration has strong evidence that the theft was committed, that is, the intentional theft of someone else's property, you may be asked to stay until the arrival of the police. We believe that a child, no matter how nimble and agile he may be, can not take in the store and hide from you something expensive while you are shopping. If you want to settle the situation yourself, find out from your baby whether he took something in the store or not. If the child has time to open ice cream or some other sweetness, just pay for the goods. If the package is not damaged, calmly return the goods to the store administration. We all have children, so it's likely that neither the store administration nor the guards will want to inflate the story because of a trifle.
Money issue
For example, you have a large bill, but at the checkout you are refused to change money and as a consequence sell the goods. What to do? In accordance with the Federal Law of July 10, 2002 N 86-FZ "On the Central Bank of the Russian Federation", the refusal to accept the official monetary unit of the Russian Federation (the ruble) in the territory of the Russian Federation is illegal. Accordingly, organizations that carry out retail trade, do not have the right not to accept from you bills and coins that are in circulation, regardless of their dignity and dilapidation. And to restrict people, especially to refuse them the sale of any goods because of the fact that the money they offer is of great dignity. This is a violation of consumer rights.
Real price
We often encounter a situation where one price is indicated on the price-list of the goods, and on the cashier we are punched completely different. So, for example, the cost of baby puree according to the price tag is 25 rubles, and at the checkout it turns out that this jar actually costs 37 rubles. Do you have the right in this case to demand the sale of the goods at the price indicated on the price tag? Yes, certainly. If the store administration insists that you must purchase the goods at a price that breaks through the cash register with the product's barcode, you can refuse to purchase it. If you did not immediately notice the actions of the cashier and only later found out the discrepancy in the price of the goods in the check, we recommend that you proceed as follows. You can contact the store administration with a request to return the purchase price for the goods. You can refer to clause 1 of Article 12 of the Law "On Protection of Consumers' Rights", which states that "if you are not given the opportunity to immediately obtain reliable information on the goods at the conclusion of the contract, you are entitled to demand the return of the amount paid for the goods within a reasonable time and compensation of other losses ".
The goods are overdue!
If you find that you have sold overdue goods, and the store administration refuses to exchange it or return money to you, contact the appropriate territorial department of Rospotrebnadzor with a written complaint stating the situation. If there is an opportunity, even other buyers of this shopping center will sign your complaint or send their own in parallel. The consequences of the crisis affect our purchasing power. The time of filling the basket in the supermarket without the legible examination of each price tag, unfortunately, is a thing of the past for many, and a period of strict planning of the family budget is coming. This is where the techniques of so-called merchandising from the side of sellers come into full force. Modern merchandising - this is a whole science about the correct layout of the product and its offer to the buyer, stimulating sales volumes. Therefore, in order not to spend extra money, go to the store with a pre-prepared list of purchases. I would also like to draw your attention to the difference between a discount for a product and its markdown. We often confuse these two concepts.