Itself such!
It's funny that on a virtually asked question: "And how to respond to the rude and unpleasant rudeness?" The overwhelming majority answered ... "Back!" What are the end of such incidents, too, for sure, guess. No, if you want to flow out for a long time, but nowhere, this is one thing. But if you belong to people who are uncomfortable with reciprocal watering with mud, then in this case to fight this scourge on the principle "against scrap no reception, if there is no other scrap" is useless. Firstly, the boor will immediately start and actively feed from your boil. And secondly, you will have a nasty feeling that you could be dragged into an unpleasant squabble. Let's try to find more effective means in opposing rudeness, depending on the place of this action.
Well and obstanovochka
Rudeness number 1 - the so-called tramway. Develops in the points of congestion of the masses: crowded transport, traffic jams, shops ... Why? Yes, because in such circumstances, a subtle plaque of civilization, grown on sapiens for some miserable couple of thousands of years, flies. And a thick-thick layer of animal origin is discovered, to which not one million has already been fulfilled. Immediately bursting out: zalayat, show teeth - to gnaw a piece of territory. And since here the struggle for a place under the sun is illusory (after 20 minutes the final stop, and everything will go away forever), it is pointless to defend one's own to the victorious end. It's interesting how other people react to rough and unpleasant rudeness, more restrained and calm than you.
Method
With half a turn to get involved - spoil your nerves. Shut up - then worry that did not give a rebuff to the troglodyte. Even worse - then a long time to think out how to parry. Conclusion? At first, arrogant silence. The aggressor boils, and you, considering it as an exhibit of the cabinet of curiosities, are considering what to answer. Already before the separation, you calmly and condescendingly express your point of view. And go out, happy with your moral victory.
Rudeness number 2 - "spitting down". From employees of something important, officials, policemen, security guards ... This is the classic case of compensation for their true miserliness - through the humiliation of others.
In my childhood I was beaten. They teased me at school. Wife does not satisfy. And so on. Method. The main thing - do not get by. That all these contemptuous views and rude tirades are directed at you. This creature behaves this way with everyone. These are his personal intimate problems. And realizing that the specimen "was inferior in childhood", and behave with it - instrumentally. In the sense that it does not matter that you really think about it, it is important - to neutralize it and get it. How do your acquaintances react to the rude and unpleasant rudeness, for example? On some, there is a direct and dull flattery: "Oh, this is only you can decide!" Some of them are bluffing about your power, connections in the press and the government. Feel where it is his weakness.
Rudeness # 3 - the style of work. There is a category of chiefs for whom pressure on employees, rudeness and even profanity - a natural habitat. Method. Are you lucky to meet with this? Immediately reassure yourself that this is temporary. That you will not be with him until retired, but find yourself a quieter place. In the meantime, build a psychological defense, an imaginary shield: "Let it rustle itself, like a background, like a waterfall for the usual natives." If you are offended and insulted in earnest, immediately fix it somehow - or at least pretend. You have a dictaphone in your desk, and there are three witnesses nearby: do you need any problems? Hama does not necessarily have to shout, but you must show him that you do not shiver before him. After all, you found out that it was his animal rudiment. And animals well feel fear - or, conversely, strength.